Grievance Officer

Draft. The company and Grievance Officer details are still to be added, and these pages are to be reviewed by a lawyer before launch.

Contact

  • Name: [Grievance Officer's name, to be added before launch]
  • Email: [Grievance Officer's email, to be added before launch]
  • Address: [registered address, to be added before launch]

What to send

Your name and phone number, the registry link, what happened, and what you'd like us to do. For a wrong or suspicious UPI ID, include a screenshot if you can.

What happens next

  • We acknowledge your complaint within 24 hours.
  • We resolve it within 15 days (IT Rules 2021), and sooner for anything about money or safety.
  • Requests to see, correct or delete your personal data are handled under the DPDP Act, 2023.

If you're not satisfied

For personal data, you can complain to the Data Protection Board of India.

Last updated 1 November 2026.